We use cookies to improve your online experience. By continuing browsing this website, we assume you agree our use of cookies.
The darkness is no darkness with thee.
Punk Rave Official Shop
0
English

Language

  • English
  • Deutsch
  • Русский
  • Chinese (Traditional)
  • Français
  • Japanese
  • Español
  • Italian
  • Korean
  • Swedish
  • Finnish
  • Icelandic
  • Norwegian
  • Danish
  • Dutch
  • Lithuanian
  • Serbian
  • Persian
  • Arabic
  • Português
  • Romanian
  • Greek
  • Hungarian
  • Armenian
  • Irish
 
 
 

REFUND & CANCELLATION                       

Returns               
Buyers pay for the postage and customs tax for returning order. 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.                   


To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please keep in mind that Returns without an RMA# and tracking number on the outside of the package will not be accepted or refunded.

Please send us the tracking number as immediately as the package is returned. If we are not sure whether the package has arrived at the warehouse, it may affect your replacement or refund.


Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:


- Gift cards                                                                                                                                                                  

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment,
Within 14 days of receipt of goods.

.

Late or missing refunds (if applicable)
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact us at
[email protected].

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to do the exchange, send us an email at
[email protected]


Gifts
If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

 

paypal credit card Maestro JCB American Express Discover Diners Club RuPay 超卡 (Hypercard) Trustly Paysera BLIK PaySafeCard Giropay Sofort iDEAL Multibanco 盘谷银行 泰京银行 Krungsri Siam Commercial 莲花超市 eNETS GrabPay Boleto Kakao Pay Toss Payco SEPA 银行转账 Paytm Klarna Maybank LINE Pay